Benefit from RedBaron Consulting’s On-site
Presence
RedBaron Consulting’s clients enjoy instant access to highly
skilled, experienced network and system engineers from a wide range
of technical disciplines. By leveraging this pool of resources,
clients receive comprehensive net-work management and systems design
expertise without the financial burden of hiring these resources
internally.
The RedBaron Consulting Difference
RedBaron Consulting’s clients utilize our experienced, on-site
desktop support team to proactively manage their desktop environment
and respond to user inquiries through our Technical Services Desk.
An experienced account manager oversees the entire operation to
insure the appropriate technical expertise is applied to each task
and constantly monitors the workload for your site to maintain the
highest efficiency and quality of service. With our Guaranteed
Service Level support package, our clients receive constant feedback
on the status of all task items from the opening of the work order
through each update toward completion. Nothing falls through the
cracks. We guarantee it!
Experience & Training
RedBaron Consulting’s engineers receive continuous training to
remain in the forefront of technology and to educate our clients
about products that support their business needs. To insure our
clients are receiving the highest quality technical advice possible,
each of RedBaron Consulting's senior engineers have a minimum of six
years experience in the computing industry and all of RedBaron
Consulting’s support technicians are Microsoft certified. Our
account managers bring their six plus years of customer service
experience to each client.
Examples of the services our clients enjoy are . . .
- Comprehensive managed help desk solution
and call center. The highest level of customer care!
- On-site desktop support and backoffice
systems engineers to manage critical systems.
- Network and desktop integration and support
utilizing the latest technology and application software
- Internet/Intranet mail systems and gateway
management and integration
- Network security analysis, firewall
solutions, and security auditing
- Customized system design, integration and
internetworking services
- 24 hour monitoring and response for
critical services
- LAN/WAN related integration projects
RedBaron Consulting, LLC specializes in . .
.
- Helping you develop your IT vision in
support of your business focus
- Refining your network system for optimum
performance
- Providing an unprecedented level of
service, support and efficiency with managed solutions
